We offer free delivery on all orders over £25 shipped within the mainland UK. A flat postage rate of £2.99 is charges for all orders totalling less than £25.

All of our deliveries are either sent by First Class Royal Mail or on a next day Courier service depending on their size and value.

All of the bikes sold on this website are sent in a state which we call 90% built. That means that the bike has been built up and tested by one of our mechanics. However in order to get the bike into a delivery box the pedals will be removed and the handlebars will be turned to one side. Full instructions on how to get the bike up and running are included with the delivery (a copy of these instructions can be found here)

Delivery Addresses

Due to the large volumes of attempted fraud on the Internet most banks will now only authorize secure payment from your card if we are delivering your goods to your registered credit card address. If you do not give us your registered card address your payment will be failed by our card handlers as an attempted fraud. Under some circumstances we can ship your goods to a work address rather than to your registered card address but this is entirely at our discretion and normally only applies to customers who have bought from us on more than one occasion.

Initially you should always enter your registered card address on our site and then contact us by email or phone to discuss the possibility of shipping to alternate addresses.

Dispatch Times

You will notice throughout our site that different dispatch times are quoted for different products.

We have 3 main dispatch times

In Stock - Usually dispatched within 24 hours - This means the goods are in stock at our warehouse.

In Stock - Usually dispatched within 3-5 days - This means the goods are in stock at one of our shops

Special Order - Usually dispatched within 7-10 days - This means we don't normally hold stock of the item but can order it in within a couple of days.

Core Range items are the ones we always try to keep in stock at all of our shops. Therefore when you see the Core Range logo attached to a product you will normally find that it is on 24 hour or 3-5 day dispatch.

We only dispatch Monday to Friday so all delivery times are for working days only. Although we try and keep our stock levels and estimated dispatch times as up to date as possible we do occasional run out of products unexpectedly. If this happens we will inform you of any delays as quickly as possible.

It is also worth noting that we can only dispatch goods once we have payment for them. If your card fails it can hold up dispatch for hours or even days. So please make sure that your card details are accurate and that you have your billing address down when you place your order.

Collection

If you live near one of our shops then it is normally possible to pick up your goods from there. Please contact us by email or phone us on 01268 745556 and we will make the necessary arrangements.

To view the locations of our shops please click here